Support and help center

Learn what tokens are and how they work as your training balance.

Understanding token exchange rates and currency options.

Step-by-step guide to adding tokens to your balance.

Understanding token packages and custom amounts.

Quick overview of refund eligibility and process.

Understanding the coach request process from start to finish.

Understanding the cost breakdown for coach requests.

Best practices for getting the most out of your coach request.

How to request a plan directly from a coach's profile page.

Understanding the preview feature and its cost.

How to publish your Instant AI plan after preview.

Understanding factors that influence Instant AI plan pricing.

How to sign in and access your account.

Locating your coach requests and Instant AI plans.

How to view your token balance and transaction history.

What to do if your plan generation is taking too long.

Common payment problems and solutions.

Fixing common interface problems.

Important safety guidelines and disclaimers.